Global Operations Programme Review

Sector:
Global News and Media

Business Challenge:
The incoming sponsor for a major programme supporting the organisations service management improvement roadmap required a detailed programme review. The driver for the review was a perception from the sponsor that a number of programme disciplines and deliverables were not operating at optimal levels. This major programme of work supports the Operations service management improvement roadmap and has a portfolio of 15 projects with an overall 2007 budget in excess of £7.4 million

How did we help?
Xceed worked with the client through a process of stakeholder interviews and detailed business analysis to help put the programme back on track.

Objectives:

• Re-alignment of the budget against the original 2007 financial baseline, including itemised committed and estimated spend at a project level for the remainder of 2007
  
• Provide a programme plan and resource profile to enable more effective use of the resource pool
• Review of 3rd party interface management
• A review of the programme governance and controls
• Proposal related to improved provision and management of Benefits Realisation

Benefits Realisation:
The work completed successfully within a very aggressive 4 week timeframe. A list of recommendations was subsequently implemented and these included the recruitment of a new Programme Manager.